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Customer service

HOTEL DELIVERY

If you buy a new suitcase in one of the Gazzarrini stores during your stay, we do not want you to worry about taking it with you all around the city. We will deliver it straight to your hotel and you will find it once you are back.

REQUEST HOTEL    DELIVERY

REQUEST HOTEL
DELIVERY

TAXI DELIVERY

If you need it, we can book a cab to help you take the bags you bought to any location within the city centre or nearby. You can decide either to take the lift with your new suitcase or go towards a different way.

REQUEST TAXI    OR HOME SERVICE

REQUEST TAXI
OR HOME SERVICE

FIXING AND CUSTOMISATIONS

Gazzarrini is not only a designer bags store, but also a reference point in the travel goods sector, because we also offer a fixing up service for bags and suitcases and we customise them according to your needs.

DO YOU WANT TOCUSTOMISE APRODUCT?

DO YOU WANT TO
CUSTOMISE A
PRODUCT?

VAT REFUND

Do you live outside the EU and want to get a refund of all the taxes you paid on your purchases? We will make your life easier: bring your passport with you and you can start the process right in the store. We will give you all the information.

DO YOU NEED HELP  FOR A REFUND?

DO YOU NEED HELP
FOR A REFUND?